BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20250214T163000Z DTEND:20250214T180000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:TIGER Talk: Increased Customer Experience = Increased Profits! DESCRIPTION:In this TIGER Talk\, Andy Shockney will provide a plan for improving your customers' experience when consuming or obtaining your products or services.\n\nWho Should Come: self-challenging business owners and CEOs who are seeking to build the value of their businesses.\n\nPlease come prepared to:\n\n\n discuss your business's current performance\n specify where you want performance to improve\n make a commitment to an action plan to improve profitability\n\n\n***************\n\nAndy Shockney is President and Co-Founder of What Box Consulting Group. Andy's focus in consulting is on strategic planning and customer experience. His passion is to discover and unlock growth in businesses and leaders.\n\nPrior to starting his consulting firm\, Andy was Director of Strategic Planning with Thirty-One Gifts. While at Thirty-One\, he also led the customer experience team on a journey from forty million to seven-hundred million in sales.\n\nAndy is also an adjunct lecturer at The Fisher School of Business at The Ohio State University where he teaches Marketing Projects 4204 Marketing Capstone for Seniors.\n\nLearn more about the capabilities of Andy's consulting firm at www.whatboxconsultinggroup.com.\n\n***************\n\nLike all TIGER Events\, this talk is FREE.\n\nTimeline:\n\n11:30 am Lunch / Socializing\n\n11:50 am Introduce yourself to our crowd (your "15 Seconds of Fame")\n\n12:05 pm Hand-off to Andy\n\n1:00 pm Wrap / More Socializing X-ALT-DESC;FMTTYPE=text/html:

In this \;TIGER Talk\, \;Andy Shockney \;will provide a plan for improving your customers&rsquo\; experience when consuming or obtaining your products or services.

\n\n

Who Should Come: self-challenging business owners and CEOs who are seeking to build the value of their businesses.

\n\n

Please come prepared to:

\n\n\n\n

***************

\n\n

Andy Shockney \;is President and Co-Founder of \;What Box Consulting Group. Andy&rsquo\;s focus in consulting is on strategic planning and customer experience. His passion is to discover and unlock growth in businesses and leaders.

\n\n

Prior to starting his consulting firm\, Andy was Director of Strategic Planning with \;Thirty-One Gifts. While at Thirty-One\, he also led the customer experience team on a journey from forty million to seven-hundred million in sales.

\n\n

Andy is also an adjunct lecturer at \;The Fisher School of Business at The Ohio State University \;where he teaches \;Marketing Projects 4204 &ndash\; Marketing Capstone for Seniors.

\n\n

Learn more about the capabilities of Andy&rsquo\;s consulting firm at \;www.whatboxconsultinggroup.com.

\n\n

***************

\n\n

Like all TIGER Events\, this talk is FREE.

\n\n

Timeline:

\n\n

11:30 am &ndash\; Lunch / Socializing

\n\n

11:50 am &ndash\; Introduce yourself to our crowd (your &ldquo\;15 Seconds of Fame&rdquo\;)

\n\n

12:05 pm &ndash\; Hand-off to Andy

\n\n

1:00 pm &ndash\; Wrap / More Socializing

\n LOCATION:INNOVATE NEW ALBANY 3rd Floor 7775 Walton Parkway New Albany\, OH 43054 UID:e.304.20145 SEQUENCE:3 DTSTAMP:20260429T124925Z URL:https://cm.newalbanychamber.com/events/details/tiger-talk-increased-customer-experience-increased-profits-20145 END:VEVENT END:VCALENDAR