BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250219T163000Z
DTEND:20250219T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:TIGER Talk: Unlock the Secret to Making Products Customers Will Love
DESCRIPTION:Have you noticed how companies often struggle to understand what their customers really want?\n\nMisunderstanding customer needs is a leading contributor to new product and business failure that turns innovation into a frustrating and costly guessing game.\n\nBut it doesn't have to be that way!\n\nLean Jobs-to-Be-Done (JTBD) is a practical evolution of the proven JTBD framework\, designed to help entrepreneurs and business leaders uncover unmet customer needs and turn them into actionable opportunities.\n\nIn this TIGER Talk\, Urko Wood will help you discover how to drive innovation and differentiation\, boost productivity\, and foster a culture of innovation   without the complexity or cost of traditional consulting.\n\nIf you want to build products and services that stand out\, command premium pricing\, and deliver sustainable growth\, this talk is for you!\n\n***************\n\nUrko Wood is an accomplished innovation leader and the founder of Reveal Growth Consultants\, where he helps companies drive innovation and growth by uncovering their customers' hidden unmet needs.\n\nWith over 18 years of expertise in the Jobs-to-Be-Done (JTBD) innovation approach\, Urko has enabled companies of all sizes   including startups and Fortune 1000 leaders   to achieve revenue growth through unique customer insights. His passion lies in transforming innovation from a guessing game into a repeatable\, customer needs-driven process.\n\nUrko has worked with leading organizations such as Battelle Memorial Institute\, NetJets\, Can-Am Off-Road Vehicles\, Franklin University\, and GBQ Partners to uncover hidden customer needs that drive innovation and differentiation.\n\nBefore founding Reveal in 2012\, Urko worked closely with Tony Ulwick\, the chief pioneer of JTBD\, at Strategyn Consulting. Urko had prior leadership roles at Deloitte\, UnitedHealthcare\, where he built top level skills in strategy\, sales\, and customer engagement.\n\nUrko earned his MBA at The Wharton School and he's a veteran of the US Navy.\n\nUrko is an active writer and speaker on innovation and growth strategy. He has guest lectured at Denison University\, OSU's Center for Innovation and Entrepreneurship\, and Otterbein University's MBA Program. A lifelong learner\, Urko is dedicated to helping leaders and entrepreneurs unlock their potential to build products and services customers truly love.\n\n***************\n\nLike all TIGER Events\, this talk is FREE.\n\nTimeline:\n\n11:30 am   Lunch / Socializing\n\n11:50 am   Introduce yourself to our crowd (your "15 Seconds of Fame")\n\n12:05 pm   Hand-off to Urko\n\n1:00 pm   Wrap / More Socializing
X-ALT-DESC;FMTTYPE=text/html:<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Have you noticed how companies often struggle to understand what their customers really want?</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Misunderstanding customer needs is a leading contributor to new product and business failure that turns innovation into a frustrating and costly guessing game.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">But it doesn&rsquo\;t have to be that way!</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Lean Jobs-to-Be-Done (JTBD)</strong>&nbsp\;is a practical evolution of the proven&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">JTBD</strong>&nbsp\;framework\, designed to help entrepreneurs and business leaders uncover unmet customer needs and turn them into actionable opportunities.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">In this&nbsp\;</span><a href="https://innovatenewalbany.org/events/tiger-events-means-tiger/" rel="noopener" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border-top: 0px\; border-right: 0px\; border-bottom: none\; border-left: 0px\; border-image: initial\; text-decoration-line: none\; color: rgb(219\, 139\, 66)\; transition: var(--tec-transition-color)\;" target="_blank"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">TIGER Talk</strong></span></a><span style="color:#000000\;">\,&nbsp\;</span><a href="https://www.linkedin.com/in/urkowood/" rel="noopener" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border-top: 0px\; border-right: 0px\; border-bottom: none\; border-left: 0px\; border-image: initial\; text-decoration-line: none\; color: rgb(219\, 139\, 66)\; transition: var(--tec-transition-color)\;" target="_blank"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Urko Wood</strong></span></a><span style="color:#000000\;">&nbsp\;will help you discover how to drive innovation and differentiation\, boost productivity\, and foster a culture of innovation &ndash\; without the complexity or cost of traditional consulting.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">If you want to build products and services that stand out\, command premium pricing\, and deliver sustainable growth\, this talk is for you!</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">***************</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><a href="https://www.linkedin.com/in/urkowood/" rel="noopener" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border-top: 0px\; border-right: 0px\; border-bottom: none\; border-left: 0px\; border-image: initial\; text-decoration-line: none\; color: rgb(219\, 139\, 66)\; transition: var(--tec-transition-color)\;" target="_blank"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Urko Wood</strong></span></a><span style="color:#000000\;">&nbsp\;is an accomplished innovation leader and the founder of&nbsp\;</span><a href="https://revealgrowth.com/" rel="noopener" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border-top: 0px\; border-right: 0px\; border-bottom: none\; border-left: 0px\; border-image: initial\; text-decoration-line: none\; color: rgb(219\, 139\, 66)\; transition: var(--tec-transition-color)\;" target="_blank"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Reveal Growth Consultants</strong></span></a><span style="color:#000000\;">\, where he helps companies drive innovation and growth by uncovering their customers&rsquo\; hidden unmet needs.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">With over 18 years of expertise in the&nbsp\;</span><a href="https://revealgrowth.com/jobs-to-be-done/" rel="noopener" style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border-top: 0px\; border-right: 0px\; border-bottom: none\; border-left: 0px\; border-image: initial\; text-decoration-line: none\; color: rgb(219\, 139\, 66)\; transition: var(--tec-transition-color)\;" target="_blank"><span style="color:#000000\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Jobs-to-Be-Done (JTBD)</strong></span></a><span style="color:#000000\;">&nbsp\;innovation approach\, Urko has enabled companies of all sizes &ndash\; including startups and Fortune 1000 leaders &ndash\; to achieve revenue growth through unique customer insights. His passion lies in transforming innovation from a guessing game into a repeatable\, customer needs-driven process.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Urko has worked with leading organizations such as&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Battelle Memorial Institute</strong>\,&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">NetJets</strong>\,&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Can-Am Off-Road Vehicles</strong>\,&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Franklin University</strong>\, and&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">GBQ Partners</strong>&nbsp\;to uncover hidden customer needs that drive innovation and differentiation.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Before founding Reveal in 2012\, Urko worked closely with Tony Ulwick\, the chief pioneer of JTBD\, at&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Strategyn Consulting</strong>. Urko had prior leadership roles at Deloitte\, UnitedHealthcare\, where he built top level skills in strategy\, sales\, and customer engagement.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Urko earned his MBA at&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">The Wharton School</strong>&nbsp\;and he&rsquo\;s a veteran of the&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">US Navy</strong>.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">Urko is an active writer and speaker on innovation and growth strategy. He has guest lectured at&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Denison University</strong>\,&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">OSU&rsquo\;s Center for Innovation and Entrepreneurship</strong>\, and&nbsp\;<strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Otterbein University&rsquo\;s MBA Program</strong>. A lifelong learner\, Urko is dedicated to helping leaders and entrepreneurs unlock their potential to build products and services customers truly love.</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;">***************</span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Like all TIGER Events\, this talk is FREE.</strong></span></span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;"><strong style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">Timeline:</strong></span></span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">11:30 am &ndash\; Lunch / Socializing</span></span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">11:50 am &ndash\; Introduce yourself to our crowd (your &ldquo\;15 Seconds of Fame&rdquo\;)</span></span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">12:05 pm &ndash\; Hand-off to Urko</span></span></p>\n\n<p style="box-sizing: border-box\; margin-top: 0px\; margin-right: 0px\; margin-bottom: var(--tec-spacer-3)\; margin-left: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\; font-size: var(--tec-font-size-4)\; line-height: var(--tec-line-height-2)\; color: rgb(20\, 24\, 39)\; font-family: &quot\;Helvetica Neue&quot\;\, Helvetica\, -apple-system\, BlinkMacSystemFont\, Roboto\, Arial\, sans-serif\;"><span style="color:#000000\;"><span style="box-sizing: border-box\; margin: 0px\; padding: 0px\; vertical-align: baseline\; background: 0px 0px\; border: 0px\;">1:00 pm &ndash\; Wrap / More Socializing</span></span></p>\n
LOCATION:INNOVATE NEW ALBANY 3rd Floor 7775 Walton Parkway New Albany\, OH 43054
UID:e.304.20146
SEQUENCE:3
DTSTAMP:20260429T125409Z
URL:https://cm.newalbanychamber.com/events/details/tiger-talk-unlock-the-secret-to-making-products-customers-will-love-20146
END:VEVENT

END:VCALENDAR
