Innovation Pivots – Strategic or the kiss of death?

Part of Innovate New Albany's TIGER Talks Series: Technology firms struggle to remain relevant in the relentless challenge to innovate in today’s high-velocity dynamic markets. They must pivot in response to external forces more quickly; and they experience more turbulence and uncertainty. Lori Kendall’s talk will draw upon case examples from her research and consulting practice about how successful firms out-pivot their peers by leveraging a strong innovation culture and human connection.

Speaker: As a consultant, executive, and educator, Lori Kendall, Ph.D., specializes in guiding organizations through critical inflection points of organizational formation, growth, and strategic pivots to drive transformative business change. Lori‘s has been a serial entrepreneur in cloud infrastructure, business process outsourcing, and data analytics - as well as a corporate executive specializing in operational excellence in business operations, new product development, M&A integration, and go-to-market value delivery chains. In that work, Lori played leadership roles at tech growth companies in San Francisco and Silicon Valley. These companies included Polycom, Cisco, Enkata, and Genesys. More recently, Lori earned her Ph.D. in Management at Case Western Reserve University where her research focused on management and leadership practices associated with 1) early-stage firm formation and 2) mature-stage strategic pivots.